At quakiodhod, we are committed to providing exceptional styling services and ensuring your complete satisfaction. This Return Policy outlines the terms and conditions for cancellations, refunds, and our service satisfaction guarantee.
Please read this policy carefully before booking our services. By booking with us, you agree to the terms outlined in this Return Policy.
Our primary business involves providing personal styling services, including consultations, wardrobe assessments, personal shopping, and other styling-related services. Given the personalized nature of these services, the following terms apply:
We stand behind the quality of our styling services. If you are not satisfied with any aspect of our service, please inform us within 7 days of your appointment. We will work with you to address your concerns, which may include:
48+ Hours Notice: For cancellations made at least 48 hours before your scheduled appointment, you will receive a full refund of your deposit or payment.
24-48 Hours Notice: For cancellations made between 24 and 48 hours before your scheduled appointment, you will receive a 50% refund or the option to reschedule your appointment once without additional charges.
Less than 24 Hours Notice: For cancellations made less than 24 hours before your scheduled appointment, no refund will be provided. However, in exceptional circumstances (e.g., medical emergencies), we may offer you the opportunity to reschedule at our discretion.
To cancel or reschedule an appointment, please contact us by phone at +35316020985 or by email at info@quakiodhod.world.
If you fail to attend your scheduled appointment without prior notice, it will be considered a "no-show." No refunds will be issued for no-shows, and any deposit or payment will be forfeited.
In cases where we facilitate product purchases as part of our personal shopping services, the following return policies apply:
Products purchased from retail partners during a personal shopping session are subject to the return policies of those specific retailers. We will inform you of these policies during your shopping session and can assist with returns if needed, but ultimate responsibility for returns lies with the retailer.
For any style accessories or products sold directly by quakiodhod (e.g., style guides, clothing care kits, accessory items):
Gift cards are non-refundable and cannot be redeemed for cash. Gift cards are valid for 12 months from the date of purchase unless otherwise specified.
For pre-purchased styling service packages:
In rare cases where we need to cancel or reschedule your appointment due to unforeseen circumstances (e.g., stylist illness, emergency), we will:
In the event that either party is unable to perform its obligations due to events beyond reasonable control (including but not limited to: natural disasters, pandemics, government restrictions), neither party shall be liable for any delay or failure to perform. In such circumstances, we will work with you to reschedule or provide appropriate refunds.
To request a refund or discuss service satisfaction concerns, please:
We aim to process all refund requests within 5-7 business days. Once processed, it may take an additional 3-10 business days for the refund to appear in your account, depending on your financial institution.
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.
If you have any questions or concerns about our Return Policy, please contact us at:
quakiodhod
Westpoint Court Business Park, Block 2
John F Kennedy Dr
Dublin D12 E138
Ireland
Email: info@quakiodhod.world
Phone: +35316020985